I have my kids on the guest WiFi since my Netgear booster isn’t supported for the XR500. Next, I do like that there are preset times to allow guest WiFi but it either needs to let you input the time manually or it should have a drop down menu like every other Netgear app has that you can select time increments of 15-30 minutes. If you don’t use a nighthawk booster, ALL devices won’t show on the device list, not just what’s on the booster. This app should support all Netgear WiFi boosters. So, the app does work thankfully but I have some qualms with it. If the NetGear team is forced to correct the problem, it will work again for those of you that are affected. For those of you who need remote access to your router in the meantime, download the “Laucher” app (tile looks like a bottle rocket with a red background tile) and use it to access your GUI. Only customer complaints in high numbers will compel them to take action.

I may have gotten the message to the development team but we need more people to report the problem to NetGear!! Remember, the Apple App Store just posts reviews, they don’t fix stuff. Remember, due to language and cultural differences on the phone with support, there is about a 1 to 3 ratio of customer agents who “get it” and will take some sort of action right away. I have about 10 cases pending with NetGear regarding no access control and now device manager issues for the AX5400 RAX50 router model. Some of you are having problems and some not. This App worked wonderful before the latest Firmware updates on the router. Below I wrote this review about a year ago. Negear did fix my Nighthawk iOS App problem. Install it today!įor more information about your router, visit New features are consistently being added. The NETGEAR Nighthawk app (formerly Up App) is a complete upgrade from the legacy NETGEAR genie app. Easily pause WiFi, update firmware, and more! Traffic Meter – Monitor internet usage over time. Guest WiFi – Set up a secure and separate WiFi network for guests. Speed Test – See if you’re getting the internet broadband speeds you’re paying for. Armor Security – Advanced cybersecurity on your network to protect all devices from online threats. Smart Parental Controls – Filter content and limit time online automatically with Circle® on NETGEAR. Anywhere Access – Monitor and control your home WiFi from anywhere. The Nighthawk app gives you convenient access to your router’s features: Access your router’s features and manage your network from anywhere after quickly setting up your WiFi in just a few steps. Do more with your WiFi using the NETGEAR Nighthawk app.

Netgear genie updates